Terms and conditions


1. Introduction

These general conditions of use of the website regulate the terms and conditions of access and use of aaltabotica.com, property of AALTABOTICA SL, with address at c/ Enric Granados 114, 08008 Barcelona and with Tax Identification Code number: B05312723 , registered in the Mercantile Registry of Barcelona. Hereinafter, “the Company”, which the user of the Portal must read and accept to use all the services and information provided from the portal.

In any case, the user declares that he or she is of legal age, has full capacity to act, knows how to read and perfectly understands all the clauses included in these general conditions of use. If you are a minor, you cannot use the Portal without the prior consent of your parents or guardians.

The user as well as the Company, owner of the Portal, may be referred to jointly as the Parties or each separately as the Party. The mere access and/or use of the Portal, all or part of its contents and/or services means full acceptance of these General Conditions of Use. The provision and use of the Portal is understood to be subject to strict compliance with the terms set out in these General Conditions of Use of the Portal.

2. Definitions

The Parties agree that the following terms have the meaning indicated below:

The Portal: The website located at the following Internet address: aaltabotica.com, as well as any subdomain or extension thereof.
User: Person who accesses the Portal and/or uses the accessible services or information.

3. Conditions of use

These General Conditions of Use of the Portal regulate access and use of the Portal, including the contents and services made available to Users in and/or through the Portal, either by the Portal, or by its Users, or by any third parties. However, access and use of certain content and/or services may be subject to certain Specific Conditions for certain content or services.

4. Modifications

The Portal reserves the right to modify the General Conditions of Use of the Portal at any time. In any case, it is recommended that you periodically consult these General Conditions of Use of the Portal, as they may be modified.

5. Information and services

Users can access different types of information and services through the Portal. The Portal reserves the right to modify, at any time, and without prior notice, the presentation and configuration, information and services offered from the Portal. The User expressly acknowledges and accepts that at any time the Portal may interrupt, deactivate and/or cancel any of the information or services. The Portal will use its best efforts to try to guarantee the availability and accessibility of the Portal. However, sometimes, for reasons of maintenance, updating, change of location, etc., access to the Portal may be interrupted. 

6. Cost

There are certain contents, data, information and services that to access them, the User must pay a consideration. In these cases, the Portal will inform the User in advance.

7. User Obligations

The User must respect at all times the terms and conditions established in these General Conditions of use of the Portal. The User expressly states that he or she will use the Portal diligently and assuming any responsibility that may arise from non-compliance with the rules.

The User agrees not to use the information and services offered from the Portal to make decisions with economic implications since they are aware that said information and services are not updated and may contain errors or errors. Likewise, in those cases where data or information is requested, you are obliged not to falsify your identity by pretending to be any other person. The User accepts that the use of the Portal will be carried out for strictly personal, private and particular purposes. The User may not use the Portal for activities contrary to the Law, morality and public order as well as for prohibited purposes or that violate or harm the rights of third parties. Likewise, the dissemination, storage and/or management of data or content that infringes the rights of third parties or any regulations regulating intellectual or industrial property rights is prohibited.

The User will not use the Portal to carry out acts that support, incite or promote; 1. Illegal or criminal, denigrating, defamatory, discriminatory acts based on sex, race, religion, beliefs; 2. Violent, pornographic, degrading acts, and/or in any way, even contrary to morality, good customs.

Likewise, the User may not use the Portal to transmit, store, disclose, promote or distribute data or content that carries viruses or any other computer code, files or programs designed to interrupt, destroy or harm the operation of any program or equipment. computer or telecommunications.

The User will not use the Portal to send advertising not authorized by the recipient.

The User undertakes to indemnify and hold the Portal harmless for any damage, loss, sanction, fine, penalty or compensation that the Portal has to face, as well as, including the fees of lawyers and/or attorneys, or any third parties, arising from the breach of these General Conditions by the User.

8Responsibility of the Portal

The User knows and accepts that the Portal does not grant any guarantee of any nature, whether express or implicit, on the data, content, information and services that are incorporated and offered from the Portal.

Except in cases where the Law expressly imposes otherwise, and exclusively to the extent and extent to which it imposes it, the Portal does not guarantee or assume any responsibility with respect to possible damages and losses caused by the use and utilization of the information, data and Portal services.

In any case, the Portal excludes any liability for damages that may be due to the information and/or services provided or supplied by third parties other than the Company. All responsibility will be that of the third party, whether supplier, collaborator or other.

9. Intellectual and industrial property

All content, brands, logos, drawings, documentation, computer programs or any other element susceptible to protection by intellectual or industrial property legislation, which are accessible on the Portal correspond exclusively to the Company or its legitimate owners and are expressly reserved. the rights over them.

In any case, the Portal reserves all rights over the content, information, data and services held thereon. The Portal does not grant any license or authorization of use to the User regarding its contents, data or services, other than that expressly detailed in these General Conditions of Use of the Portal.


The following terms and conditions apply to the use of this website and describe the legal responsibilities between aaltabotica.com and the Client. By placing an order in our online store, you confirm that you have read, understood and accepted these general conditions of use. These purchase conditions have been set out in due time, in accordance with current legislation.

aaltabotica.com is an electronic commerce website owned by AALTABOTICA SL with address at c/ Enric Granados 114, 08008 Barcelona and with CIF B05312723 registered in the Mercantile Registry of Barcelona.

In order to place an order through the Website, the Customer must be of legal age (18 years or older) and must be the final customer. Minors are expressly excluded.

All contents of the aaltabotica.com website are the exclusive and worldwide property of AALTABOTICA SL, including, without limitation, reproductions of the articles, graphic design, logos, images, texts, illustrations, photographs, brands and other distinctive signs, in any form. of the programming languages used or usable, as well as all the software for the operation and development of the website. The reproduction, distribution, communication to the public, making available to the public, transformation, transfer and any other act or modality of exploitation, in any online or offline format that has not been authorized by the owner of the exploitation rights, are expressly prohibited.

There is also the possibility of variations in delivery days during the summer season or the temporary rest of the factories typical of holidays.


The products offered are distributed in Spain, with the exception of the Canary Islands, Ceuta and Melilla and Europe, with the exception of the United Kingdom and Switzerland.


aaltabotica.com reserves the right to modify the contents, products or services marketed from the website, as well as the commercial offers presented at any time.

aaltabotica.com makes every effort within its means to offer the information contained on the website truthfully and without typographical errors. In the event that at any time an error of this type occurs, beyond the control of AALTABOTICA SL at all times, it will be immediately corrected. If there is a typographical error in any of the prices shown and If any Client has made a purchase decision based on said error, aaltabotica.com will inform the Client of said error and the Client will have the right to cancel their purchase without any cost on their part.

aaltabotica.com is not responsible, directly or indirectly, for any of the information, content, statements and expressions contained in the products marketed by aaltabotica.com. This responsibility falls at all times on the manufacturers, producers or distributors of said products. The Client understands that aaltabotica.com is a mere intermediary between him and said manufacturer or distributor.


Each product is accompanied by the following data:

  • Article name.
  • Images of the article.
  • Description of the article.
  • Reference number.
  • Delivery time
  • Price (VAT included)
  • Product customization, if required (measurements, weight, etc.)

Special offers, promotions or discounts will be valid until the indicated date or while stocks last. As a general rule, discounts cannot be combined with other promotions unless otherwise indicated, nor are they valid for the shipping price.


1-     The items you wish to purchase must be selected and added to the shopping cart by clicking on the corresponding “Add to cart” button.

2-     The shopping cart will contain the reference of the selected item, its name, photograph, unit price, quantity and price (taxes included, shipping costs not included). In the shopping cart, the Customer must indicate where the product has to be sent so that shipping costs can be calculated.

3-     The order form will request the customer’s personal and billing information, as well as delivery information and payment method. These data will be incorporated into our database in order to process the order and facilitate making new purchases at aaltabotica.com.

4-     Once the purchase order has been completed, and before the order is shipped, a summary will be presented identifying the item(s) purchased, its total price (transport and taxes included) and the shipping information. The order must be confirmed by clicking on the “Buy” button, which will be enabled once the general conditions of sale have been accepted.

5-     Purchases will be paid by credit or debit card, through the Banc Sabadell payment gateway.

6-     Once the transaction is confirmed, the order number will be communicated through the website itself.

7-     Likewise, an email message will be sent, with a description of the order, the invoice and the personal data that have been communicated. Failure to receive this message may be due to a temporary communication problem on the network or a typing error in the email address communicated. In both cases, it is advisable that you contact us through info@aaltabotica.com


The Bank’s virtual POS integrates CES under the international VISA Secure and Mastercard Identity Check protocols based on 3D Secure technology during the authentication process of the buyer as legitimate cardholder with the purpose of providing high security and protection to the purchasing process. in payments.

The establishment undertakes to comply with the obligation to inform users that during the electronic payment operation it will collect information from them related to the connection and IP address, device information, e-mail address, mobile phone number, navigation data, data of transaction and any other data accessible by virtue of online connection and channel required by the aforementioned security protocols with the objective of highlighting and preventing unauthorized or fraudulent payment operations.

Likewise, the establishment must inform users that the information collected will be communicated through the payment system to the Bank issuing the card to proceed with the validation of the payment operation carried out by the user.


Prices on this website are shown in Euros.

The Client will always know the price and characteristics of the items offered prior to their purchase, these being detailed and determined on this website. Prices in Euros include 21%, 10% and 0% VAT depending on the product.


The transportation of the purchased items will be carried out through the transportation service contracted by aaltabotica.com. The estimated delivery time is the one indicated at the time of purchasing the product. To avoid incidents during delivery (wrong addresses, inability to find someone at home, etc.), it is essential to complete the corresponding form, also filling out the box relating to the contact telephone number.

Shipping costs They depend on the shipping destination and will be indicated before the time of purchase. Transport is free (with home delivery) in Spain for purchases over €140 (the Canary Islands, Ceuta and Melilla are exempt) and Europe for purchases over €300 (except the United Kingdom and Switzerland).


If you wish to make an exchange or return, you can contact us directly so we can deal with your case personally.

You can call us at 934 86 16 82 or send us an email to info@aaltabotica.com


These purchase conditions are subject to Spanish legislation, therefore sales operations will be understood to have been carried out at the address of aaltabotica.com. In the event of any conflict or discrepancy, the competent jurisdiction will be that established by Spanish legislation in its consumer and user law.

Nullity and ineffectiveness of the clauses

If any clause included in these General Conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will only affect said provision or the part thereof that is null or ineffective, these general conditions subsisting in all respects. others, considering such provision totally or partially as not included.


Your comments and suggestions will be welcomed. We kindly ask you to send us such comments and suggestions through our contact email.

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